Privacy Policy
Effective January 1, 2026
Santa Barbara Insulation & Spray Foam, insulationsantabarbara.com, sales@insulationsantabarbara.com
Who this policy covers
This policy explains how Santa Barbara Insulation & Spray Foam handles the information you share when you visit our website, call us or ask for an estimate. We're an insulation contractor based in Santa Barbara, CA, and we only collect what we need to answer you and do the job.
It applies to every page of this site, starting from our home page. If you'd like to know more about who we are before you reach out, our About page has that.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the house and a short note about the job, like a hot upstairs room or an attic you want checked.
When you call or email us, we keep the details you give us so we can follow up and schedule a visit.
When you browse the site, some information is collected automatically through cookies and basic analytics. This can include your browser type, the device you're using, the pages you looked at, how you arrived at the site and a general location based on your internet connection. It doesn't tell us your name.
Our contact form runs on a third-party form service, so what you submit passes through that service on its way to us. It handles your information under its own privacy terms.
How we use your information
We use your contact details to reply to you, set up your free in-person estimate, schedule the work and keep in touch about your job.
We use analytics and cookie data to see which pages people find useful and to fix anything that isn't working. We look at it in totals, not to follow one person around.
We don't sell your personal information, and we don't rent or trade it to other companies for their marketing. We only share it with service providers who help us run the website and the business, or when the law requires it.
Cookies and how to control them
Cookies are small files your browser stores so a site can remember a visit and count traffic. Most browsers let you block or delete them in their settings, and the site will still work if you do, though some features may not run as smoothly.
How long we keep it
We keep your information for as long as we need it to answer you, finish your job and keep ordinary business and tax records. When we no longer need it, we delete it or strip out anything that identifies you.
Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time.
We'll confirm the request is really from you before we act on it, and we'll reply within 1 business day to let you know it's in hand. If we have to keep something to meet a legal or record-keeping duty, we'll tell you what and why.
Children's privacy
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (805) 284-9538 or reach us through our Contact page. We're available Mon–Fri: 7 AM–11 PM, Sat–Sun: 6 AM–10 PM.